Terms of service

OVERVIEW

Welcome to Cotunlie. The terms “we”, “us”, and “our” refer to Cotunlie, a brand operated by Tithi Enterprise. Cotunlie owns and operates this website and all related digital platforms, including the content, features, tools, products, and services made available to you (collectively, the “Services”).

These Terms of Service (the “Terms”), together with any policies referenced herein, including our Privacy Policy, govern your access to and use of the Services. Please read these Terms carefully, as they contain important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By accessing, browsing, or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the Services immediately.

1. ACCESS AND ACCOUNT RESPONSIBILITY

You confirm that you are at least the age of majority in your place of residence or that you have obtained parental or legal guardian consent where required. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

All information you provide to Cotunlie must be accurate, complete, and up to date. You may not transfer, assign, or permit third party use of your account without our prior written consent.

2. PRODUCTS AND REPRESENTATION

We make every reasonable effort to display product details accurately. However, variations in color, texture, or appearance may occur due to screen settings, lighting, or device differences. Product descriptions, pricing, and availability are subject to change at any time without notice.

Cotunlie reserves the right to discontinue or limit the quantity of any product at its sole discretion.

3. ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are considered accepted only after payment has been successfully processed and confirmation has been issued by Cotunlie. We reserve the right to cancel or refuse any order for operational, legal, or inventory related reasons.

Returns or exchanges are governed strictly by our Refund Policy.

4. PRICING AND PAYMENTS

All prices are displayed in the applicable currency and exclude taxes, shipping, customs duties, or other charges unless explicitly stated. Cotunlie reserves the right to update prices, promotions, or offers at any time.

You agree to provide valid payment details and authorize us to charge the applicable amount for your order.

5. SHIPPING AND DELIVERY

Delivery timelines are estimates and not guaranteed. Cotunlie is not responsible for delays caused by logistics partners, customs clearance, or circumstances beyond our control. Risk of loss transfers to you upon dispatch.

6. INTELLECTUAL PROPERTY

All content available through the Services including designs, images, text, logos, graphics, and trademarks is the exclusive property of Cotunlie or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

7. THIRD PARTY TOOLS AND LINKS

Our Services may include tools or links provided by third parties. Cotunlie does not control or endorse such third party services and assumes no responsibility for their content, accuracy, or practices. Use of third party tools is entirely at your own risk.

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. All personal information collected through the Services is handled in accordance with our Privacy Policy, which explains how we collect, use, store, and protect your data.

By using our Services, you consent to the collection and processing of your information as described in the Privacy Policy, including data transfers required to operate and improve our Services.

9. FEEDBACK AND USER CONTENT

Any feedback, suggestions, or reviews you submit may be used by Cotunlie for operational, promotional, or improvement purposes without compensation. You confirm that any content you submit does not violate third party rights or applicable laws.

10. DISCLAIMERS AND LIMITATION OF LIABILITY

The Services and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Cotunlie disclaims all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

11. TERMINATION

Cotunlie reserves the right to suspend or terminate access to the Services at any time if these Terms are violated. Obligations incurred prior to termination shall survive.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Tithi Enterprise is registered. Courts of competent jurisdiction shall have exclusive authority over disputes.

13. CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Cotunlie (Operated by Tithi Enterprise)
Email: support@cotunlie.com
Address: C‑18, 3rd Floor, Sumeru City Mall, Near Sudama Chowk, Mota Varachha, Surat, Gujarat 394101, India
Phone: +91 99099 22662
GSTIN: 24CBFPB9121B2ZC

Last updated: 2025