Privacy Policy

Last updated: December 10, 2025

1. Introduction

Cotunlie (“we”, “us”, “our”) is a fashion and lifestyle brand operated by Tithi Enterprise. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or otherwise interact with our Services.

This Privacy Policy is private, brand owned, and applies only to Cotunlie. It is not shared with, owned by, or controlled by any external platform.

By using our website or Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate our business and provide our Services effectively.

a. Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

b. Order & Payment Information

  • Order details and purchase history

  • Payment confirmation details

Note: We do not store your card or bank details. Payments are processed securely through authorized payment gateways.

c. Technical Information

  • IP address

  • Browser type and device information

  • Website usage data (pages visited, time spent, interactions)

3. How We Use Your Information

We use your information strictly for legitimate business purposes, including to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates and service related messages

  • Improve website performance and user experience

  • Prevent fraud and unauthorized activity

  • Comply with legal and regulatory obligations

We do not use your personal data for unauthorized profiling or resale.

4. Sharing of Information

Your personal information is never sold. We may share limited information only when necessary:

  • With trusted service providers (payment processing, shipping, IT support)

  • When required by law or government authorities

  • To protect the rights, safety, or property of Cotunlie or its customers

All third parties are required to maintain appropriate data protection standards.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure website functionality

  • Understand website usage patterns

  • Improve browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no online system can guarantee absolute security, we take all reasonable steps to prevent unauthorized access, misuse, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and services

  • Maintain business and financial records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

8. Children’s Privacy

Our website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised policy will be posted on this page with an updated date.

11. Contact Information

For any questions or requests regarding this Privacy Policy, please contact:

Cotunlie (Operated by Tithi Enterprise)
Email: support@cotunlie.com
Address: C-18, 3rd Floor, Sumeru City Mall, Near Sudama Chowk, Mota Varachha, Surat, Gujarat 394101, India